Contact

Start with the order context.

For product, order, delivery, sizing, or file questions, Etsy Messages is the primary contact channel.

Contact through Etsy

Using Etsy Messages keeps the listing and order context together. Do not send payment details, passwords, or unnecessary personal information.

Message TrebleMaker Studio on EtsyVisit the shop

Include when relevant

  • The listing URL or product title
  • Your order number, if the question concerns an order
  • The requested size or file format
  • Clear photos for a physical damage report